1. Acceptance of Terms

By accessing and using the Fartface Stink website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.

2. Service Description

Fartface Stink provides novelty prank services involving the application of non-toxic fart spray to printed photos and their delivery to specified recipients within Ireland. Our service is intended for harmless entertainment purposes only.

3. User Responsibilities

• You must be at least 18 years old to use our service
• You are responsible for ensuring the recipient will not be offended or distressed by the prank
• You must provide accurate delivery information
• Photos submitted must not contain illegal, offensive, or copyrighted content
• You acknowledge this is a prank service and use it responsibly

4. Prohibited Uses

• Harassment, bullying, or causing genuine distress
• Targeting minors under 18 years of age
• Sending to workplaces, schools, or professional environments without consent
• Any illegal or malicious purposes

5. Payment and Pricing

All prices are in Euros and include VAT where applicable. Payment is processed securely through Stripe. Prices are subject to change without notice.

6. Delivery

We aim to deliver within 2-3 business days across Ireland. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by incorrect addresses or circumstances beyond our control.

7. Limitation of Liability

Fartface Stink is not liable for any emotional distress, relationship damage, or consequences arising from the use of our prank service. Users assume full responsibility for the pranks they send.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of modified terms.

9. Contact

For questions about these terms, contact us at prank@fartface.com

1. Information We Collect

Personal Information:

• Your name and email address
• Recipient's name and delivery address
• Optional phone number
• Payment information (processed securely by Stripe)
• Photos you upload for the prank service

Technical Information:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar technologies

2. How We Use Your Information

• To process and fulfill your prank orders
• To print and deliver photos to specified recipients
• To send order confirmations and updates
• To improve our service and website functionality
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers (payment processing, printing, delivery)
• Legal authorities when required by law
• Business successors in case of company transfer

4. Photo Handling

• Photos are stored securely and used only for your ordered prank
• Photos are automatically deleted after 30 days
• We do not use photos for any other purpose
• Photos are not shared with unauthorized parties

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure cloud storage with Firebase
• PCI-compliant payment processing via Stripe
• Regular security audits and updates

6. Your Rights (GDPR)

As an EU resident, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data (right to be forgotten)
• Restrict or object to processing
• Data portability

7. Cookies

We use cookies to improve your experience, including:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• You can disable cookies in your browser settings

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@fartface.com
We will respond to requests within 30 days.

1. Refund Eligibility

Due to the custom nature of our prank service, refunds are generally not available once an order has been processed. However, we may provide refunds in the following circumstances:

• Order cancelled within 1 hour of placement (before processing begins)
• Technical error resulting in duplicate charges
• Service failure on our part (e.g., inability to deliver due to our error)
• Significant quality issues with the printed photo

2. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• Recipient's negative reaction or emotional distress
• Relationship consequences resulting from the prank
• Change of mind after order processing has begun
• Incorrect delivery address provided by customer
• Recipient refusing to accept the delivery
• Orders delivered successfully as requested

3. Refund Process

To request a refund:

1. Contact us at refunds@fartface.com within 24 hours of your order
2. Provide your order ID and reason for the refund request
3. Include any supporting evidence if applicable
4. We will review your request within 2-3 business days
5. Approved refunds are processed within 5-7 business days

4. Partial Refunds

In certain circumstances, we may offer partial refunds:

• Minor quality issues that don't significantly impact the prank
• Delivery delays beyond our estimated timeframe
• Packaging issues that don't affect the core service

5. Chargebacks

Before initiating a chargeback with your bank:

• Contact our customer service team first
• Allow us the opportunity to resolve the issue
• Understand that chargebacks may result in service restrictions

6. Service Credits

As an alternative to refunds, we may offer:

• Service credits for future orders
• Free re-delivery if the issue was delivery-related
• Upgraded service on your next order

7. Payment Processing

Refunds are processed through the original payment method:

• Credit card refunds: 5-10 business days
• Bank transfers may take longer depending on your bank
• Processing fees may be deducted from refund amount

8. Important Reminder